Petipedia Privacy Policy

Yebatech LLC (referred to as “Company,” “we,” or “us”) acknowledges the importance of your privacy. This Privacy Policy outlines our privacy practices regarding our mobile application Petipedia (referred to as “App”) and the services we provide (collectively referred to as “Services”). It also explains how we process personal and other information collected from you.

By accessing or using our App and Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please refrain from using the App and Services.

We reserve the right to modify this Privacy Policy from time to time. Significant changes will be published within our App, and continued use of the App and Services will constitute acceptance of the updated Policy.

For questions regarding this Policy, contact [email protected].

Important: By using the App and Services, you agree to the processing of your personal data as described below. If you do not accept these terms, please do not use the App or Services.

You control the information you provide while using the App and Services. However, we may collect the following types of information:

Automatically Collected Information

• IP address and location data.
• Device information, including software details, browser information, and device identifiers.
• App usage data obtained through analytics and tracking tools.
• Device performance and crash data.

Information Collected from Account Holders

• Personal information: name, surname, and email address.
• Profile information: user type (Pet Owner, Veterinarian, Student, Pharmacist), user type details, and profile avatar selection.
• Contact information: optional phone number for account verification.
• Authentication data: username, password, and authentication tokens.
• Subscription information: subscription level, subscription end date, and billing information handled via third-party payment processors.
• App usage data: content accessed, medicine searches, calculator usage, and library content viewing history.

Content and User-Generated Data

• Reports submitted by users about app content or issues.
• Support communications sent through our support system.

Since this is a mobile application, traditional web cookies are not used. However, we may use mobile analytics and tracking technologies.

We use collected information for the following purposes:

• Service provision: providing access to pet care library content, medicine dosage calculator, and educational materials.
• User experience enhancement: personalizing content based on user type and preferences.
• Communication: sharing subscription updates, app feature updates, and support responses.
• Security and fraud prevention: protecting user accounts and preventing unauthorized access.
• Analytics: understanding app usage patterns and improving services.
• Legal compliance: complying with applicable laws and regulations.
• Subscription management: handling subscription access levels.

We do not sell, trade, or rent personal data to third parties for marketing purposes. We may share information with third-party service providers (“Service Partners”) to operate Services efficiently.

Essential Service Providers

• Authentication and cloud services: Google Firebase for authentication, data storage, and backend services.
• Payment processing: RevenueCat for subscription management, using Apple App Store and Google Play Store payment systems.
• Phone verification: third-party services for optional number verification when users choose to add phone numbers.

Analytics and Performance

• App analytics to understand user behavior and app performance.
• Crash reporting to identify and fix technical issues.

All third-party service providers are bound by privacy agreements and are only authorized to use personal information as necessary to provide services to us. If required by law, we may provide information to authorities.

Account Data

• User profile information is retained while the account is active.
• Users can request account deletion, which permanently removes personal data.
• Subscription history may be retained for legal and tax compliance.

Usage Data

• App usage analytics are typically retained for up to 24 months.
• Crash reports and technical logs are retained for troubleshooting.

User Rights

• Access: users can view profile information within the app.
• Correction: users can update profile information in settings.
• Deletion: users can request complete account deletion by contacting [email protected].

• Payment processing: all payment transactions are processed by Apple App Store and Google Play Store.
• Subscription data: we store subscription status and end dates to provide appropriate access levels.
• Billing information: we do not directly store credit card or payment method details.
• Third-party processing: RevenueCat manages subscriptions on our behalf.

We implement appropriate technical, physical, and administrative measures to protect user data.

• Data encryption: all data transmissions are encrypted with industry-standard protocols.
• Authentication: secure sign-in through Firebase Authentication.
• Access controls: limited personal data access on a need-to-know basis.
• Regular security reviews of controls and practices.

Data transmission over the internet is not fully secure, and absolute protection cannot be guaranteed.

• Minimum age: users must be at least 13 years old.
• Users under 18 require parental consent.
• We do not knowingly collect personal information from children under 13.

Information may be transferred to and processed in countries other than your own. We ensure these transfers comply with applicable data protection laws and include appropriate safeguards.

Educational Content

• Access to library content is tracked to provide personalized recommendations.
• Content viewing history is used to improve educational materials.

Medicine Calculator

• Calculator usage data helps improve dosage accuracy and safety features.
• No personal health information or specific pet details are stored.

User Types

• Different user types receive content access appropriate to their role.
• Professional credentials are not verified or stored beyond user-declared status.

For inquiries regarding this Privacy Policy, data access requests, corrections, or account deletion:

Email: [email protected].

We respond to requests within 30 days and in accordance with applicable privacy laws.

We may update this Privacy Policy periodically. When updates are made, we will update the effective date, notify users through the app for significant changes, and continue honoring privacy choices made under previous versions.